Update content (#7108)
Previous content did not refer to the correct framework by Stephen Wendel. See: https://www.oreilly.com/library/view/designing-for-behavior/9781449367947/ch01.html#in_familiar_situations_our_minds_can_usepull/7137/head
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# Spectrum of Thinking Interventions |
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The _Spectrum of Thinking Interventions_ provides a structure to guide your UX design process, helping you identify the types and range of thinking interventions that the user may require. This spectrum encompasses four primary categories: guidance, explanation, exploration, and creation. |
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The _Spectrum of Thinking Interventions_ provides a structure for understanding the different types of decision-making processes by illustrating how our minds would respond in a _default, lowest energy way_, if we didn't consciously do something different. This spectrum ranges from situations requiring minimal thought to those demanding intensive thinking, and includes the mechanisms ("interventions") that our minds will likely use. |
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## Guidance |
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- **Habits:** Triggering a learned routine based on familiar cues |
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- **Other intuitive responses:** Used in familiar or semi-familiar situations, with responses based on past experiences |
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- **Active mindset or self-concept:** Used in ambiguous scenarios with multiple possible interpretations |
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- **Heuristics:** Used in situations requiring conscious attention, but where decisions can be made more easily |
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- **Focused, conscious calculation:** Used in unfamiliar scenarios or crucial decisions where deliberate focus is needed |
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Guidance-based interventions are designed to help users navigate through a digital product or service with minimal effort. They may be aimed at full-fledged beginners, casual users, or experts in their respective domains. Such interventions may include signposts, tooltips, and clearly articulated labels. |
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_Examples:_ |
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- Visual cues (e.g., icons, colors) |
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- Signposting (e.g., breadcrumbs) |
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- In-context information (e.g., tool tips, hints) |
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## Explanation |
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Explanation-based interventions provide users with detailed narratives, overviews, or background information that helps them make informed decisions. This may include tutorials, articles, videos, or any other mediums that help explain complex concepts or instructions. |
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_Examples:_ |
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- Multimedia tutorials |
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- Articles or blog posts |
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- Infographics or diagrams |
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## Exploration |
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Exploration-based interventions encourage users to understand and interact with the product by investigating, asking questions, or searching for solutions on their own. This can be done by providing interactive elements, multiple pathways, and opportunities for discovery. |
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_Examples:_ |
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- Interactive simulations or models |
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- Advanced search capabilities |
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- Multiple UI paths for task completion |
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## Creation |
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Creation-based interventions engage users by offering them the tools and resources to co-create or customize their experience. This type of intervention often involves a more extensive level of input and involvement from the user as they become active participants in the design process. |
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_Examples:_ |
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- Customizable user interfaces |
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- Allowing users to create their content |
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- Enabling users to manage their preferences, settings, and configurations |
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With this spectrum in mind, it is essential as a UX designer to analyze which types of thinking interventions are most relevant to your target users and design the most accessible and effective solutions. Always consider how these interventions will influence users' decision-making processes and their overall satisfaction with your digital product or service. |
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With this spectrum in mind, it is essential as a UX designer to leverage on the mind's decision-making process, analyze which mechanisms are most applicable to your target users and design the most accessible and effective solutions. |
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