# Platform Support Manual

The **Support Manual** is a comprehensive document that details the use and maintenance of a product or service. It's intended to guide users while troubleshooting or strategizing for optimal use. Inside a support manual, you'll often find a product or service overview, step-by-step instructions for various procedures, a troubleshooting section to resolve common issues,
and a list of contacts for more in-depth support. Each part is written clearly and concisely, with simplified language and visuals when necessary, to ensure that users of varying levels of expertise can effectively understand and apply the guidelines.